Testimonials
August 27, 2018
"Everything was great start to finish. I received text messages for appointment reminders and to inform me the tech was on his way. Hernan was awesome. He was on time and very professional . I would highly recommend and will use again in the future."
August 25, 2018
GR8 job!!!
"Very happy with service. Supervisor Gary came out and inspected the situation and provided a quote. He also showed up the day of the installation. Conlin did a great job of installing the new water heater. I had asked if he could move it further into the corner and he did! Now all of the chairs and TV tables that were blocking the center walkway of the storage unit are neatly stacked at the far end where the old water heater was sitting. What a difference. Thank you, Conlin! Ok, I almost deducted a star here. Not from the people, but regarding their advertisement. "Plumbers charge too much!" Well, PlumbSmart employees are plumbers, and my research showed they were higher than Lowes (of all places) for a smaller unit with half the warrantee (I'm guessing the difference is the 6 years of labor that comes with the water heater). Don't misunderstand me, I DID NOT WANT LOWES anywhere near my house again. What I was looking for at this stage in my life was a 'service community', to have my own 'people' when I needed help. And I believe that's what I found here at PlumbSmart. When supervisor Gary told me they would be able to get an new unit up those stairs as long as two pair of feet would feet on that staircase," I was sold. When I called Nick/Mathew (great guys) at the office and said I asked Nick originally if the $25 new customer coupon applied to me and then I promptly forgot to give the coupon to Gary when he came out, I called the office again and asked if I was still eligible. No problem was the answer and my account was credited immediately. Yep, I think I'm in the right place."
August 20, 2018
"Timely, convenient, communicative and professional!"
August 20, 2018
"what a great Plumbing AC heating company the technician that arrived to my home was very professional and courteous and did a great job."
August 18, 2018
"The employee Hernan was professional and polite did the job quick and efficiently.Would use this company again."
August 18, 2018
"The first time we used Plumb Smart they came out and gave us honest information about our options. Didn’t do a hard sell or push us into costly repairs even though our house is very old. They didn’t even charge us a trip fee which most places do just to come out and assess the issue. We remembered this courtesy the next time we had an issue! We Appreciated being able to get same day service. James identified the problem efficiently and quickly. He was very friendly, helpful and knowledgeable. He Sent us photos and detailed information. Will definitely use Plumb Smart in the future"
August 18, 2018
"John was on time, thorough, professional and answered all my questions. Excellent service!"
August 17, 2018
"The plumber that came and switched out our water heater did fast and clean work. He was able to inform me on a water softener loop in our garage. Thank you shade. Your knowledge was helpful and i will request you to install the softener. Thanks you guys."
August 17, 2018
"Plumb smart was amazing today! I had another company (Hobaica) come out two days ago and they told me my warranty had just expired and that I would need a new water heater. I had the thought that I should look into my warranty further and I found I still had 2 weeks left on it! After much going back and forth with the previous company and them trying to take every penny they could, I called Plumb Smart. These guys got me a brand new water heater replaced through warranty. It was installed and squared away in less than 3 hours!! I happily paid the install fee and will continue giving them my business."
August 17, 2018