Testimonials

Read our over 300 five-star Google Reviews and see why our customers become customers for life.

September 3, 2018

"Great service! Hot water heater wasn’t working and John our technician found the problem and we were able to get additional work done on the same service call. They were at our house a couple of hours after we called. A+ service and will definitely use again."
September 3, 2018

"Fast and friendly service. Highly recommend plumbsmart!"
August 28, 2018

"Service rep was friendly and fixed the problem quickly."
August 28, 2018

"Charles was great. Fixed the whistle within an hour. Very courteous and explained everything. Great guy!"
August 27, 2018

"Fast and affordable. At my house within an hour and 30 minutes. Wow!!!! Thank you"
August 27, 2018

"They are on time and very professional. I definitely will use them again."
August 27, 2018

"Good work overall. Pricey but you get quality work."
August 27, 2018

"Everything was great start to finish. I received text messages for appointment reminders and to inform me the tech was on his way. Hernan was awesome. He was on time and very professional . I would highly recommend and will use again in the future."
August 25, 2018

GR8 job!!!

"Very happy with service. Supervisor Gary came out and inspected the situation and provided a quote. He also showed up the day of the installation. Conlin did a great job of installing the new water heater. I had asked if he could move it further into the corner and he did! Now all of the chairs and TV tables that were blocking the center walkway of the storage unit are neatly stacked at the far end where the old water heater was sitting. What a difference. Thank you, Conlin! Ok, I almost deducted a star here. Not from the people, but regarding their advertisement. "Plumbers charge too much!" Well, PlumbSmart employees are plumbers, and my research showed they were higher than Lowes (of all places) for a smaller unit with half the warrantee (I'm guessing the difference is the 6 years of labor that comes with the water heater). Don't misunderstand me, I DID NOT WANT LOWES anywhere near my house again. What I was looking for at this stage in my life was a 'service community', to have my own 'people' when I needed help. And I believe that's what I found here at PlumbSmart. When supervisor Gary told me they would be able to get an new unit up those stairs as long as two pair of feet would feet on that staircase," I was sold. When I called Nick/Mathew (great guys) at the office and said I asked Nick originally if the $25 new customer coupon applied to me and then I promptly forgot to give the coupon to Gary when he came out, I called the office again and asked if I was still eligible. No problem was the answer and my account was credited immediately. Yep, I think I'm in the right place."
August 20, 2018

"Timely, convenient, communicative and professional!"
PlumbSmart Plumbing Heating and Air