It depends on how deep the leak is hiding. A fixture leak we can see right away takes less time to pin down than a slab leak under the living room floor. What stays the same is how we price it: no trip charge to come out, and a flat, upfront quote you approve before any repair starts. Many customers tell us our bids come in well below the big-name companies. Call 480-654-8865 and we’ll take a look.

With the right tools instead of a sledgehammer. Our technicians use infrared thermal imaging to spot temperature changes behind walls and under floors, acoustic listening equipment to hear water escaping inside pipes, and pressure testing to confirm which line is losing water. That means we can mark the leak’s location precisely, so any opening of walls or floors happens in one small spot instead of five guesses.

A water bill that jumps without explanation, the sound of running water when everything is off, warm spots on a tile floor, a musty smell, soft or stained drywall, low water pressure, or a water meter that keeps spinning with every fixture closed. In Arizona, where most homes sit on a concrete slab, you rarely see the leak itself. You see the side effects first, and the earlier you act on them the smaller the repair.

Most Valley homes are built on concrete slabs with the water lines running beneath them. Our water is some of the hardest in the country, and over the years it wears copper pipe from the inside while the soil under the slab expands and contracts through summer heat and monsoon moisture. Add hot water lines that flex with every use, and pinhole leaks become common as homes age. If we confirm one, our slab leak repair team handles it start to finish.

Exactly what it sounds like. We run a video camera through your sewer line and show you what’s down there: tree roots, cracks, bellies in the line, or buildup that’s heading toward a backup. It’s a $250 inspection that we’re currently offering free, and there’s no obligation attached to it. Just mention the offer when you book.

Pressure testing isolates a section of plumbing and watches whether it holds steady. If the pressure drops, water is escaping somewhere in that section. It’s how we confirm a suspected slab leak, check a yard line, or verify a home’s plumbing before a sale or remodel. It’s also the test that proves a repair worked before we call the job done.

Yes, and that’s the point of doing both under one roof. The technician who locates your leak can quote the repair on the spot, from a simple fixture fix to a slab leak reroute or a yard line replacement. You get one flat price, one company to deal with, and a lifetime warranty on the work.

Most leak detection visits wrap up within a couple of hours, including testing and marking the location. Tricky leaks, like a slab leak under a large home or an underground yard line, can take longer to isolate. We’ll give you an honest read on timing when we see the situation, and same-day appointments are available most days.

Every policy is different, so we won’t pretend to speak for yours. What we can do is document everything: a detailed invoice, photos of what we found, and before and after photos of the repair. Customers tell us that paperwork makes the insurance conversation a lot easier. Check with your carrier about coverage for sudden water damage versus the plumbing repair itself, since policies often treat those differently.

Yes. PlumbSmart backs its repairs with a lifetime warranty. If something we fixed does not hold up, we come back and make it right. We’ve held an A+ rating with the BBB since 2012 and zero complaints with the Arizona Registrar of Contractors, and we intend to keep both.

We cover Mesa, Phoenix, Tempe, Gilbert, Chandler, Scottsdale, Queen Creek, Apache Junction, Fountain Hills, and the surrounding Valley communities. Not sure if you’re in range? Call 480-654-8865 in Mesa or 623-250-2238 in Phoenix and we’ll let you know.

Shut off the water at the main valve, usually near the hose bib at the front of the house or at the meter box by the street. Then call us. We run a 24-hour emergency line at 602-256-9181, because a burst line at 2 a.m. can’t wait for business hours. Shutting off the main stops the damage while a tech heads your way.